<p class="blog_post w100p pb10 cb"> On May 15:
The "red-ring-of-death"...dammit... it strikes me.

Now, it's going back to MS.  I know there is a towel trick that is supposed to work but it's already registered with MS to be sent back, so I won't try it.  What bugs me more is "Max" the computerized technician that took me through the same steps I did by reading articles on the Xbox.com website...

And my 360 is just 4 months old.

I have tried to defend MS and this is what I get.

ARGH.  just had to rant...

On May 23:
I often wonder about the incompetence of customer service... it was exactly one week ago that my POS gave me the dredded "red ring of death." I still have not received my return box. So, I call...

Sigh.

It hasn't been sent. It doesn't even have a tracking number, yet. Now, is it the fault of the customer service or are there just that many broken Xbox360's...

The end result is... if I don't have it by Friday at 5PM... call back and they would look at it again. Yeah, I want compensation for this incompetence.... like a 120GB HDD. Screw a free month Live Gold... I am already signed up until next January. Do they really think I am gonna go another 6 months before I receive any compensation? Apparently, they do.

I have tried to give them benefit of the doubt and this is what I get.

Sigh. Sigh.

If I didn't love the games so much, I'd just give it up.

Argh.