So, I bought a nice new network card for my Dell, well, so I thought it was new...

<img class="aligncenter" title="The new price tag" src="http://mmolenda.com/blogpix/Frys_001.JPG" alt="" width="512" height="384" />
<p style="text-align: center;">The New price tag</p>
<p style="text-align: center;"><img class="aligncenter" title="The entire package" src="http://mmolenda.com/blogpix/Frys_002.JPG" alt="" width="512" height="384" /></p>
<p style="text-align: center;">The entire package (it had been re-shrink wrapped)</p>
<p style="text-align: center;"><img class="alignnone" title="taped back with scotch tape" src="http://mmolenda.com/blogpix/Frys_003.JPG" alt="" width="512" height="384" /></p>
<p style="text-align: center;">The inner packaging... taped back with scotch tape</p>
<p style="text-align: center;"><img class="alignnone" title="handwriting in the manual close up" src="http://mmolenda.com/blogpix/Frys_004.JPG" alt="" width="512" height="384" /></p>
<p style="text-align: center;">Handwriting in the manual</p>
<p style="text-align: center;"><img class="alignnone" title="the entire manual page" src="http://mmolenda.com/blogpix/Frys_005.JPG" alt="" width="512" height="384" /></p>
<p style="text-align: center;">The entire manual page</p>
<p style="text-align: left;">So, from these pictures (and anybody you knows me that this isn't my handwriting) you can tell that it had been previously sold and returned and then re-shrinkwrapped and sold as new.</p>
<p style="text-align: left;">I went back down and met with the Customer Service staff and the manager, Paz Patel, and they did make amends but this was not the way I would I want to impress (or not impress) a first-time customer.  I am sure they didn't get where they are by doing this kind of business, but on Saturday, they did.</p>
<p style="text-align: left;">I hope that they could find out who did that and why?  If the product was still good, they can re-sell it but have to sell it as an "open box" item.  And that's fine.  It'd done all the time.  But not re-package it like new and sell like new.  Not acceptable.</p>
<p style="text-align: left;">Will I go back?  Possibly, but I am, admittedly, an Best Buy guy, but Fry's is so much closer...</p>
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